Profitec Ride Dual Boiler Coffee Machine

SECURE SHIPPING. OFFICIAL WARRANTY. UK STOCK.

Everything you need to know about the Profitec Ride

What is the Profitec Ride?

The Ride is Profitec's latest dual boiler espresso machine in their range, geared for use in the home or office, to produce artisan quality coffee.  Being trhe latest model to come out of their German HQ, it has some pretty slick features added, including the ability to warm up boilers independantly, a super fast heat up element, plus a much welcome auto power on/off feature, so no more waiting for it to heat up in the morning.

It's an E61 group espresso machine, constructed from steel and finished in chrome.  It comes with two boilers - brew boiler & steam boiler, shot timer, PID for precision temperature control over both boilers and a 2.8L internal water reservoir all housed in a stainless steel housing.

Who is it suited to?

The Profitec Ride is geared towards people wanting to drink amazing quality coffee in the home or office, but with the precision of dual boiler control over temperature. If you are interested in playing around with the types of coffee you use (roasts styles or origins), or the way you brew it (varying temperature), but don't want to go over the £2100 mark, then the Ride if the machine for you.

What is the build quality like?

Similar to a Rocket, the Profitec Ride is built exceptionally well, but with the look and feel of an Audi (Classically German). It weighs around 35KG, so it's reassuringly heavy. The unit is housed around a solid stainless steel chassis, so it's very stable.

The rear, sides and the cup rail are all coated in anthracite coloured powder coating, giving it a really nice presence.  The overall attention to detail is exceptional, with excellent finish both inside and outside the machine. It has beautiful clean lines across it's production, which give it a luxury feel. 

What's so good about it?

The Profitec Ride has separate insulated brass boilers for both brewing and steam, which you can turn on/off independantly, alowing you to heat up just the brew boiler very quickly (for ultra fast espresso). These enable simultaneous brewing of espresso and steaming of milk with ultimate temperature control and stability.

The fully programmable PID (electronic temperature control), uses sensors inside the boilers to deliver precise temperatures, ensuring stability to within 1°C. This feature allows for precise adjustments to suit specific types of coffee, so total variable control to suit your needs and tastes.

It contains a domestic grade vibration, separate boiler and pump pressure gauges, a cool touch technology (anti-burn) stainless steel steam wand, separate hot water tap, a large stainless steel drip tray and a large cup warmer.

The steam arm is tool to touch design, meaning you will not burn yourself, even if you touch the piping on either.

It has a few additional tech features such as Brew group cleaning reminder, which is triggered based on your setting in the PID for number of times used.

The Ride may be classed as a domestic machine, but it is considerably powerful, capable of producing excellent espresso and perfect micro-foam for flat whites, lattes and cappuccinos at a level that is normally only seen in commercial equipment.

What Profitec say:

The RIDE is characterised by the fact that both the coffee and steam boilers are heated simultaneously. This allows the steam temperature to be reached much faster, ensuring a more stable steam performance during espresso extraction. Optionally, the RIDE can also be used as a single-boiler machine.

With the Fast Heat-Up mode activated, the machine is ready to use much faster. Regardless, the temperatures of both boilers can be individually adjusted via the PID control. The RIDE also offers you the option of programming automatic switch-on and switch-off times and much more. These settings are displayed on the subtle screen, along with the shot timer.

The modular, bottomless portafilter can be quickly and easily converted with silicone attachments (1 spout and 2 spouts). This not only saves space but also allows for easy and hygienic cleaning.

And then there's the look: The elegant matt black side panels stand out in contrast to the satin-finished front, the cup tray, and the silver drip tray. The pressure gauges harmonise with the display and round off the appearance.

Technical Info

Dual boiler (single boiler option)
Profitec brew group with stainless steel mushroom
Simultaneous heating of both boilers
PID control for individual temperature adjustment of both boilers
Programmable Fast Heat-UP Mode
Programmable on and off times
Programmable ECO mode
Active & passive preinfusion mode
Reminder function for brew group cleaning
Reminder function for filter change
Discreet Display
Shot counter
Joystick valves
Vibration pump
2.8 l Water tank with built-in adapter
Automatic shut-off when machine reaches low water volume
0.75 l stainless steel coffee boiler
1.0 l stainless steel steam and hot water boiler
Boiler insulation
Boiler and pump pressure gauges
Stainless steel heaters
Removable cup tray
Expansion valve for individual adjustment of the brewing pressure

Specifications:

Max. Power usage
EU, UK, CH, AU: 230V/2100 W
Weight 28 kg
Dimensions (WxDxH):
300 x 450 x 370 mm without portafilter
300 x 560 x 370 mm with portafilter

Included in the delivery:

1 portafilter, bottomless
1 silicone attachment with one spout
1 silicone attachment with two spouts
1 filter 1 cup
1 filter 2 cups
1 filter 3 cups (21 g)
1 blind filter
1 tamper
1 cleaning brush
1 instruction manual
Item no.: CM500013-00

Media

Why buy from us?

Approved reseller:

We are an official Profitec distributor and have been for quite some time. This means you get solid guidance on the right model for you from staff who are very experienced and knowledgable about these machines.  After you purchase you have the reassurance of proper support and service.

In-house technical support:

We have in-house technical staff who know the Profitec machines well, giving you peace of mind if you ever need help.  Further, they hold parts for machines, so we can resolve things fast in nearly all cases.

Secure shipping:

Shipping is done via pallet - secure, safe and reliable. We don't scrimp on packaging or the service we use, as these machines are premium and need the right handling.

If you are based in or near Edinburgh, you are welcome to visit us in person, view machines and get additonal face to face advice before making your purchase.  We will even give you some free coffee as an extra gesture.

Machine Shipping Details

Shipping method:

Machines are shipped with either DHL or Palletline, depending on the machine you choose.  The choice is based on weight and dimensions, as some ship better with one than the other.

Third party services:

We use third parties for shipping, so delivery times are estimates and can sometimes take longer. We cannot contractually commit to any secure delivery times, as delays occur out with our control.

We offer worldwide shipping across the following zones & services:

- UK: Royal Mail 48 (0-2KG), Parcelforce 48 (2-30KG), DHL Next Day (2-70KG - Premium / Variable Rate) and Pallet Line (>125KG).

- International: DHL (0-70KG - Variable Rate) and Pallet Line / Dachser (>125KG).

SHIPPING DAYS & CUT OFF TIMES

Our warehouse ships items 5 days per week on Monday - Friday.  This excludes weekends and all bank and festive holidays (local and national).

If you place your order before 1pm Mon-Thurs, your machine will usually be shipped within 3 working days. If you place your orders on a Friday after 1pm, this will be classed as a Monday order.

INSURANCE

All items shipped with Parcelforce, DHL or Palletways are fully insured without limit.  Royal Mail parcels do not include insurance, so we only ship low value items on this service.  If you have your order shipped with Royal Mail, we take responsibility for you recieving your item.  e.g. If you coffee subscription gets lost, we will replace it or refund you accordingly.

DAMAGES

If you receive your order damaged, we require you to contact us immediately with the information and photo's of the damage, whether it be just the external packaging or both the packaging and items. We request that you do this within 24 hrs of receiving the your shipment. If it falls over the weekend, then just the next business day.

You should do this by emailing [email protected] with the subject heading of the email as ORDER ID / SURNAME / DAMAGE. Please include your contact details, a description of the damage and images of the parcel - inside and outside (as required).

Questions?

If you are unsure about anything, please contact us to check before placing an order - we will be happy to discuss any queries and provide you with the best quote we can offer. If you require faster shipping, we can provide alternative services, but can only do so over the phone or via email, not on the website.

Further details of our shipping services are detailed below, providing clear information on how UK and International sales and terms differ.

UK CUSTOMERS

UK Warranties:

All machines come with a 2 year parts and labour official wararnty.  This covers La Marzocco, Profitec and Rocket.  We hold parts and have skilled in-house engineers to support you.

UK Returns:

As per UK Consumer Law, you are legally entitled to return unwanted or faulty / defective items within 28 days.

Process: For all machines, you must contact us to request a return within the agreed timescale.  Do not ship back to us without receiving approval first.  Please folow the returns process as per our instructions, to ensure that the return is managed correctly and the goods reach us in perfect condition, avoiding any additional costs.

Condition: Returned items must be unused and be returned in original packaging with any enclosed documentation and in perfect resalable condition. Once the goods have been received back and checked, as per our terms and conditions, we will issue a full refund or exchange on receipt within 14 days.  If the goods or packaging are used or damaged, we reserve the right to charge you for these issues.

Shipping: Please do not organise the shipping yourself, as it's crucial for us to manage this, so that we can reduce any potential for damage during the process.  We will book the courier, arrange everything and communicate this all to you in good time.

Please note: You are wholly responsible for the goods until they reach us. Any damage or breakages are chargeable, therefore all goods must be packaged in the exact same format as they were shipped to you.  Once received, we will contact you confirming the good have been received in a good and resalable condition, and your refund will be processed within 14 working days.

INTERNATIONAL CUSTOMERS

We can ship our espresso machines to other European countries, and do so with Palletline, to provide the most secure and safe route for shipping.  Please note that this will usually take a little longer than UK orders, due to various factors including customs etc.

International warranties:

Please note, we do not offer a full warranty for espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.  Instead we offer you a 2% discount on all machines, and the parts part of your warranty.  This means if you experience issues, we will identify the problem, ship you the parts and guide you how to replace them.

International returns:

Please note, we do not offer an option to return espresso machines to International customers.  This is due to the high costs involved in shipping, and the much higher liklihood of damage being experienced during extra shipping.

BREXIT INFORMATION FOR EUROPEAN BUYERS:

If you are a customer based in the European Union, you can now buy from our website without paying any VAT (UK Tax). However, you are liable to pay your respective domestic taxes on products depending on your countries rates. Further, you will be required to pay a fee for using this service (Payable via DHL).  You can view the range of fees HERE.

Please see our full Terms and Conditions HERE to be clear on our processes and your rights.

Returns Address

Machina Espresso LTD
Unit 9 Peffermill Parc
25 Kings Haugh
Edinburgh
EH16 5UY